Declaration of commitment Healthy and Safe Establishment Ventos D´Evasão
The World Health Organization has declared the Coronavirus causal agent of COVID-19 as an international public health emergency. To avoid risks and infections, ensuring the existence of an internal protocol that defines the necessary prevention, control and surveillance procedures, this establishment declares to comply with the requirements defined by Turismo de Portugal, according to the guidelines of the Directorate-General for Health, which allow us to consider it a healthy and safe establishment.
TRAINING EMPLOYEES - All Employees received specific information and/or training on the internal protocol related to the COVID-19 coronavirus outbreak and how to comply with basic infection prevention and control precautions in relation to the COVID-19 coronavirus outbreak, including the procedures:
1 - Hand hygiene: wash your hands frequently with soap and water for at least 20 seconds or use hand sanitizer that has at least 70% alcohol, covering all surfaces of the hands and rubbing them until they are dry.
2 - Respiratory etiquette: cough or sneeze into flexed forearm or use a tissue, which must then be immediately thrown away; always wash your hands after coughing or sneezing and after blowing your nose; avoid touching the eyes, nose and mouth with your hands.
3 - Social conduct: change the frequency and form of contact between workers and, between them and customers, avoiding (when possible) close contact.
4 - Comply with daily self-monitoring to assess fever (measure body temperature twice a day and record the measurement value and time), check for cough or difficulty in breathing.
5- Comply with the guidelines of the General Health Directorate for cleaning surfaces and treating clothes in establishments.
INFORMATION TO ALL CUSTOMERS
1 – The following information is available to all customers: How to comply with basic precautions for infection prevention and control in relation to the COVID-19 coronavirus outbreak and the internal protocol for the COVID-19 coronavirus outbreak.
THE COMPANY HAS
• Enough personal protective equipment for all workers.
• Stock of single-use cleaning materials proportional to their dimensions, including single-use cleaning wipes moistened with disinfectant, bleach and 70º alcohol.
• Dispensers of alcohol-based antiseptic solution or alcohol-based solution.
• Waste container with non-manual opening and plastic bag.
• In the sanitary facilities there’s equipment for washing hands with liquid soap and paper towels.
THE COMPANY ENSURES
• Washing and disinfection, in accordance with the internal protocol, of the surfaces where employees and customers circulate, ensuring the control and prevention of infections and resistance to antimicrobials.
• Cleaning surfaces and objects of common use several times a day (including counters, light and elevator switches, door handles, cabinet handles).
• Preference will be given to wet cleaning, over dry cleaning and the use of vacuum cleaner.
• Air renewal of closed spaces is regularly done.
• Supply of alcohol-based hand sanitizers, whenever justified.
SERVICE ORGANIZATION ENSURES
• The maximum occupancy of the premises, per square metre, according to the recommendations of the General Health Directorate.
• Maintaining the social safety distance between customers within the premises, in accordance with the recommendations of the General Health Directorate.
• The distribution of information, within the scope of the activity, preferably in digital/online support.
• Compliance with internal hygiene and safety protocols by the partners involved in the programs sold by the Tourist Animation Company.
• That there is always a collaborator at the service responsible for triggering the procedures in case of suspected infection (accompanying the person with symptoms to the isolation space, providing the necessary assistance and contacting the national health service).
TRAINING EMPLOYEES - All Employees received specific information and/or training on the internal protocol related to the COVID-19 coronavirus outbreak and how to comply with basic infection prevention and control precautions in relation to the COVID-19 coronavirus outbreak, including the procedures:
1 - Hand hygiene: wash your hands frequently with soap and water for at least 20 seconds or use hand sanitizer that has at least 70% alcohol, covering all surfaces of the hands and rubbing them until they are dry.
2 - Respiratory etiquette: cough or sneeze into flexed forearm or use a tissue, which must then be immediately thrown away; always wash your hands after coughing or sneezing and after blowing your nose; avoid touching the eyes, nose and mouth with your hands.
3 - Social conduct: change the frequency and form of contact between workers and, between them and customers, avoiding (when possible) close contact.
4 - Comply with daily self-monitoring to assess fever (measure body temperature twice a day and record the measurement value and time), check for cough or difficulty in breathing.
5- Comply with the guidelines of the General Health Directorate for cleaning surfaces and treating clothes in establishments.
INFORMATION TO ALL CUSTOMERS
1 – The following information is available to all customers: How to comply with basic precautions for infection prevention and control in relation to the COVID-19 coronavirus outbreak and the internal protocol for the COVID-19 coronavirus outbreak.
THE COMPANY HAS
• Enough personal protective equipment for all workers.
• Stock of single-use cleaning materials proportional to their dimensions, including single-use cleaning wipes moistened with disinfectant, bleach and 70º alcohol.
• Dispensers of alcohol-based antiseptic solution or alcohol-based solution.
• Waste container with non-manual opening and plastic bag.
• In the sanitary facilities there’s equipment for washing hands with liquid soap and paper towels.
THE COMPANY ENSURES
• Washing and disinfection, in accordance with the internal protocol, of the surfaces where employees and customers circulate, ensuring the control and prevention of infections and resistance to antimicrobials.
• Cleaning surfaces and objects of common use several times a day (including counters, light and elevator switches, door handles, cabinet handles).
• Preference will be given to wet cleaning, over dry cleaning and the use of vacuum cleaner.
• Air renewal of closed spaces is regularly done.
• Supply of alcohol-based hand sanitizers, whenever justified.
SERVICE ORGANIZATION ENSURES
• The maximum occupancy of the premises, per square metre, according to the recommendations of the General Health Directorate.
• Maintaining the social safety distance between customers within the premises, in accordance with the recommendations of the General Health Directorate.
• The distribution of information, within the scope of the activity, preferably in digital/online support.
• Compliance with internal hygiene and safety protocols by the partners involved in the programs sold by the Tourist Animation Company.
• That there is always a collaborator at the service responsible for triggering the procedures in case of suspected infection (accompanying the person with symptoms to the isolation space, providing the necessary assistance and contacting the national health service).